Accessing ANMF Services 

< Back to COVID-19 Homepage

We are implementing strategies to ensure that our services will keep running and we are able to continue to work with you and for you in these critical times.

We are preparing for our staff to work increasingly from home and putting in place technology and processes that will ensure that you continue to receive advice and assistance when you need it.

Telephone and email services

Critical services including the telephone advice line, legal services, industrial representation, NMBA/AHPRA and other representative services will all continue to be available through our usual telephone number and email contacts.

In response to high demand and increased urgent and pressing enquiries, our Duty Officer services have been extended to provide assistance 7 days per week, with weekend online services from 10am to 4pm. Please note our weekend online service is only available by submitting an online form and only urgent matters will be responded to on weekend shifts. We encourage you to check our FAQ’s and COVID-19 information online before you contact our Duty Officer to discuss:

  • Any questions or concerns about your workplace preparedness for COVID-19
  • Any safety or PPE concerns
  • Advice for personal circumstances on rosters, workload, taking leave
  • Any other workplace concerns you may be experiencing

A range of frequently asked questions are available on our COVID-19 information and resource page .

Contact Us

  How to contact a Duty Officer:

Worksite visits

Some workplaces may restrict access to our staff in the interests of avoiding transmission of the virus to vulnerable clients. Where that is the case, we will remain in touch through worksite representatives as well as through our information and communication systems.

We will, wherever possible, continue to visit workplaces to support and advise members and to work with managers to balance the interests of members and the demands of service provision. These worksite meetings and visits will be held in areas away from patient care delivery to avoid risks to all.

Courts, tribunals and member representation

Members will be represented in workplaces and tribunals in ways that may seem unusual to some. Courts and tribunals are already implementing new ways of operating, including video conferencing, email submissions and requests for orders and other indirect ways of hearing matters.

We will also use these systems to undertake meetings with managers where attendance in the workplace itself may heighten risk - to patients, to members or to our staff.

At this challenging time, it is important that we take care. Care of ourselves, care of each other and care of the people in your care in the days and weeks ahead. We will be together with you every step of that journey.


ANMEC student services

From Monday 23 March, all classes will be delivered via a variety of online and self-directed formats. This means no student is to attend face to face classes at ANMEC until advised to the contrary by ANMEC.

ANMEC learning experiences are not shutting down or ceasing to be delivered. Please keep an eye on your ANMEC emails, for updates as the situation progresses.

If you have any queries please email ANMEC on

ANMFSA office and library

The ANMF (SA Branch) office, including the Library, in Ridleyton will be closed for member and student services from 12pm (midday) Monday 23 March until further notice. We will continue to be available through our usual telephone number and email contacts.

Contact Us

What we're advocating for?

We are currently seeking to work with governments, both state and federal, to:


  • Boost the number of nurses, midwives and care workers.
  • Implement improved leave arrangements that will assist you to meet the needs of the community whilst attending to family responsibilities.
  • Establish an urgent if imperfect resolution of the Public Sector Enterprise Bargaining processes so that we can focus on the needs of our community in the time ahead.

Importantly we want to acknowledge the incredible work that you all do every day to keep our community safe. During these difficult times we need to continue to work together and take care of one another. Together we will get through this.