New aged care watchdog launches as predecessor slammed for failures

Categories: Aged Care News

The Aged Care Quality and Safety Commission has officially launched to provide a single point of contact for aged care concerns and queries.

The Commission replaces former aged care watchdog, the Australian Aged Care Quality Agency, who has this week been publicly criticised for failing to conduct any of its thousands of unannounced nursing home ‘spot checks’ after 5pm over a period of 18 months.

It is hoped Minister for Senior Australians and Aged Care Ken Wyatt AM’s words around the establishment of the new Commission ring true in that it “flags a new beginning for aged care quality and safety.”

The Commission is responsible for accrediting, reviewing and monitoring providers against the current standards to ensure high quality care for people accessing Australian Government subsidised aged care. Assessment and monitoring against a new single set of Aged Care Quality Standards will commence from 1 July 2019, which will replace the:

  • Accreditation Standards
  • Home Care Standards
  • National Aboriginal and Torres Strait Islander Flexible Aged Care Program Quality Framework Standards
  • Transition Care Standards.

The Aged Care Quality Standards will apply to all aged care services including residential care, home care, flexible care and the Commonwealth Home Support Program services.

View the new Aged Care Quality Standards that will apply from 1 July 2019.

For more information on the new Aged Care Quality and Safety Commission, visit

Comment on this

3 thoughts on "New aged care watchdog launches as predecessor slammed for failures"

  1. Maria says:

    Please don’t forget the nurses and Carers
    The toll of emotional and physical hard work
    Looking after our age population.
    Nursing homes are now Medical wards please bring them into 21st century.

  2. cheryl says:

    They do not just fail to do adequate spot checks but they give lots of warning and I was in one nursing home that had a number of staff stay back for several nights to go through and update charts including medication charts.
    Plus Manager and deputy manager covered for misdemeanors of favourite staff. If went out for smoke and unplugged bed mat and patient fell they would just turn on mat when they returned and say patient/ resident had just fallen.
    Plus when RN documented pain and so why pain relief given and that it had been effective, they insisted patient did not have pain or respond well to a particular medication when they came on in next shift and ripped out pages of book in loose clip book and rewrote with knowledge of manager and deputy manager.
    They cover up and cover for each other.
    Need documentation that can not be removed but a simple cross out and reason supplied and then continue with documentation is needed

  3. Kerry says:

    It’s common knowledge within the industry that the government does not want to sanction or close facilities due to the demand for beds.
    The accreditation system is a joke, facilities put on extra staff, access extra resources to get the administrative work up to date. Provide lovely food for the assessors and take staff who may not have the confidence to answer questions they may have off the roster during the assessment.
    Once the assessment is over and all standards have been achieved the facility goes back to it’s usual operations, with all extra resources withdrawn

Leave a Reply

Your email address will not be published. Required fields are marked *